app**** for a 4 mg line more than a month ago

Item: Telkom
Rating: 2
Author: PAUL B

I app**** that my 2 meg line be upgraded to a 4 meg line more than a month ago till today it hasnt been done I have been charged for it but i dont have the pleasure of using it but I have the pleasure of paying for it!!!!!!<br> I am also fed up of holding for 4 hours when you phone and all you get is WE ARE EXPERIENCING HIGH CALL VOLUMES

Helpful (0)

Replies (1)

Telkom's replyOfficial

24 Mar 2015, 18:16

Hello paulbotha17,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our billing team and feedback will follow.

Your reference is SM98599.

Regards,
Sanele Buthelezi
Telkom Social Media

Telkom's reply24 Mar 2015, 18:16

Official