1 reviews | Active since Jul 2013
<p>I app**** for a voice line using Telkoms online site. After application the site gives the number 10213 to call to follow up on the application.</p> <p> </p> <p>I called three days later and was told as I app**** online I need to wait for Telkom to call me back. They eventually did so a week later and said they had my details and were processing to see if I qualified. This takes 48 hours. Once approved it would take a week or two for the installation.</p> <p> </p> <p>I called them again today to follow up on the application to see if I was approved and now apparently they dont have my details or application. So I now have to reapply.</p> <p> </p> <p>So three weeks later with many many calls and holding on to Telkom and I am back at square one.</p> <p> </p> <p>All for a simple voice line.</p>
Hi Patrickjhb
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. May we please request the ID used to register alternatively the order reference when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field if you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi Patrickjhb
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. May we please request the ID used to register alternatively the order reference when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field if you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi There,
ID ***
***
Hi There,
ID ***
***
Still waiting for a response after posting my reference number.
Still waiting for a response after posting my reference number.
And still waiting....
And still waiting....
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