Application for Telkom Unlimited home package

<p>I app**** for a Telkom Unlimited home package online.</p> <p> </p> <p>A Telkom representative called me to get the details of what I wanted.</p> <p>I specified that I have two lines, and told the person which line needed to be used for the application.</p> <p>She indicated that the process was underway and that I should get delivery of a router and sim in a few days.</p> <p> </p> <p>I've been calling them for a few days to get an update on the status of the order.</p> <p>Each time I interacted with them, my reference was the line that needed to upgraded.</p> <p>And every time the response was that the order was in the final stages of being processed.</p> <p> </p> <p>Yesterday I called 10213 to get a status, and the lady says to me that the line has already</p> <p>been upgraded, but the line speed was incorrect. And the devices were showing as</p> <p>already delivered. I asked her to verify delivery date.</p> <p> </p> <p>Today a technician arrives, and says that the wrong line has been upgraded.</p> <p>He also did not want to deliver the modem or sim.</p> <p> </p> <p>How can an order go so wrong?</p> <p> </p> <p>I specify that a line with a certain number must be upgraded, and then that's</p> <p>the line that doesn't get upgraded?</p> <p> </p> <p>I specify that I want a certain line speed, and then the wrong speed is used?</p> <p> </p> <p>I specify that I want a package that consists of a modem and sim, and the</p> <p>technician brings that to my door, but because the order is so messed up,</p> <p>he cannot deliver the devices.</p> <p> </p> <p>Please, please, please get the order right!!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>