MN
Mandisa N
1 reviews | Active since Dec 2012
19 Oct 2015, 16:14
Application for phone completed but no feedback
i went to the branch will all the required documents and was told that i was to receive the i phone 6 plus i had ordered on the 13th October 2015. i have not heard anything from Telkom, I received a call from a guy but i was in a meeting and asked him to call back after 12 but he did no call back. Can this please be resolved urgently as i need the phone.
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Telkom's replyOfficial
19 Oct 2015, 16:56Hello Mandi198,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158587.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158587.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply19 Oct 2015, 16:56
Official
Hello Mandi198,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158587.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158587.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media