Application for new contracts

I app**** for both a business and personal contract on Monday the 7th of Dec. on following up in store on Wednesday 9th neither application has been submitted for approval. Business accounts require a 72 hour process. I had requested that I collect both handsets by Friday the 11th as I will be out of town post this time.<br> <br> The person that helped on Monday by the name TAU has lost the documents and is not available to take calls.<br> <br> I further ordered 2 Huawei P8 lite and 2 B2 talk bands to which I could not get a delivery timeline. How can a product be advertised if stock is not available and has never been made available to the store. <br> <br> If this is how Telkom intends competing in this very competitive market and has this level of service they are wasting the consumers time. <br> <br> I have attempted to call both the store and regional managers and these too are both not available. <br> <br> Telkom clean up your act or get out