Application for landline

<p>I have app**** for a landline (yes Telkom, I am affording you business!), initially was told 2 weeks for a technician to come by, he finally came after 3 weeks. After complaining that he does not know the exchange in the area and that he is late for his friday prayer, he stated that there is a problem that he cannot attend to. I visited the Telkom centre in Northgate mall who indicated that they cannot assisst. I finally got through to the sales department who recheduled the appointment...no one arrived! and yes, we received sms confirmation! Note, as there is no specific appointment time, we spent the day waiting for the technician. Called the call centre again, which the agebt ( Noeleen) had no update on the matter and needed to contact the appropriate department and revert to me...she said, the same day. I am still waiting. If this is how you treat new customers, I hate to know what you do to existing customers!</p>