Application for contract declines because no clothing is bought on credit

Terrible experience. For a customer applying for a cellphone contract it is ridiculous that a clothing account needs to be proof for you to qualify for a cellphone contract. A person who has existing contracts (eg. gym, car tracker etc.), should have qualify to take out a contract. A reasonable business rule should be to assess a customers income and expenses accordingly. Utterly pathetic that you need bad debt to enter into a binding contract. Telkom's process is despicable.