Application delay and phone suspension

<p>On 02 Nov I app**** for a new LTE line. I fot a reference number and after 72hours i started following up. The reference number that was sms to me did not exist on the system. after much searcing they did find by way of my id that i had an outstanding amount of R139 on account ********** 555. this was actually paid and they did not update their records. i waited another 72 hours and started enquiring with a new rrferenve i was given as to what is happening with the LTE. I had to go back to Alberton City Telkom as no one could help me with that reference number. I was too late. On the 8th i got a call from Alb city telkom to sayvthey omitted a form on my application that was not signed. they send it to me and i signed it and sentbit back. i got another reference number still not on the system but apparently it only exist at the branch. ********** 555 still suspended. got hold of telkom about this on 9 nov. was told that they can see there is no outstanding amount but that it has not been updated. they will send a request i will have to wait another 72 hours.</p> <p>What the hell is going on with telkom.</p>