Application- 18 June, still waiting

Application for a new landline and ADSL line on 18/06/2015. Was told my application was approved & someone would call be back regarding installation.Whilst on the call I received an sms with my internet username and password, as well as a billing account number, etc.Sms received on 25/06- order receiving attention.Patience called asking me about line speeds and my area and advised me a technician will be calling me back to make arrangements, I got another sms on 30/06 - order receiving attention. NO ONE CALLED ME BACK! I called, spoke to Christo, Natasha Cupido, Alicia, Bonita Ravell- no one called me back and everyone gave me no info or conflicting stories. Patience called me back eventually order was wrongly issued and she would redo it. Pateince left a voicemail also. Its now July. I got another sms on 10/07 - order receiving attention. Still no line, still no feedback, its the 17/07. Called the call centre again- asked to speak to a manager- Lisa, got a Shandre (floor support) on the line, but not a mangager. I was on hold for 5 minutes before Fawaaz Manager ADSL support) answered his line because he saw there was a call on his line. 1month later-no line,pathetic service!!