Appaulling service with TELKOM

It's quite unfortunate I had to go through this medium to get my problem resolved, i signed up a contract with telkom express in ****arney mall in in Riviera road next to rosebank in johannesburg, the contract was a combo which includes an hp laptop, hp printer, a Huawei wireless router, a 365 Microsoft office, and 5gbyt data pm and I was assisted by one of their reps by name Lucky mazibuko if I remember correctly, My complain now is that since the 16/02/19, I signed the contract ,the products have not served the purpose of which I signed for it .I 've been going there almost everyday complaining of the problems am having with the products with no meaningful outcome , either that their sales rep is not communicating my problems and frustrations across to the relevant people or that no one cares about my plight, I've gotten to a point that I have made up my mind to cancel the contract because it has not served the purpose of which I signed for it, the printer is not printing , the router is not connecting to the laptop as I was advised it Wil, in short everything is one hell of a problem , so I decided to return the whole package back to them and no one seems interested in sorting out the problem instead they said there is nothing they can do. On the 27th of March, I dropped off all their products and requested that they resolve the problem and call me once done and until now nine of them have bothered to call and yet I am paying a premium monthly and it is disappointing to get such an appaulling service in this day and age.