appauling service by manager relkom east gate

<p>I app**** for a contract phone with Telkom mobile east gate and the service I received from there manager was overly disgusting,i have been waiting for Telkom to revert back to me for over 1 month 2 weeks for collection and to sign contract for an IPhone. The manager was highly rude towards and went out of his way to indeed embarras me and emphasised should I have not came today he would have been ready to tear up what seems to be my numbers scribbled on a piece of paper. Of which I rep**** how when iv been making follow ups in regards to collecting and signing for the phone,i then said I would take it up with Telkom head office and he gladly told me 'he is telkom mobile head office ' and any efforts of me trying to get ahold of them would be null and void.in a store full of customers Lebo the manager decided to belittle me in front of both my boyfriend and his brother and a store full of customers. He went as far as highlighting that I should be greatful that I have 3 men helping me makeup my mind. I was overly disrespected, humiliated, and was told I'm cheap. I Feel ashamed and sad that the telkom mobile brand has representation of such, I since walked out the shop to avoid anymore embarrassment, there after my phone was given to the 2 individuals I was with to give to me, 1,i would like to know since I didn't walk out of the store with the phone in my hand neither did I sign or initial any document or contract with Telkom, 2 .who signed on my behalf?? 3 is this the correct procedure to follw? 4. who will be paying for this phone month end? no attempts have been made by store manager to contact me about my phone. </p>