KL
Ken L

1 reviews | Active since Feb 2014

27 Oct 2016, 08:50

Appauling service

<p>Very quick to suspend services , despite payment being made .</p> <p>yet when it comes to reconnecting it has been 4 days now and still nothing despite being promised that it would take 48 hours . After 48 hours I called and they said to email pop , which was done , and it would be done immediately , well another 24 hours have gone by an yet still no service .</p> <p>please can someone take some action ..... There are 3 numbers , 2 telephone and one adsl .</p> <p> ********** 479 , ********** 480 , ********** 483</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply27 Oct 2016, 14:00
Official

HI kenlaires

This message serves as confirmation that your query has been received. Thank you for making contact with us and bringing this to our attention.

No answer when attempting to contact directly to the number provided. May we please request to provide the ID for the registered account holder and the numbers in question as HP hides private info over there platform and we cannot view the numbers provided. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

KL
Ken L's update27 Oct 2016, 15:46
Reviewer Update

Keagan , thankyou for taking the time to look at this , firtunately i got hold of a very helpful and proffessional lady that goes by the name of TB Damons , you should really look after her , she was fantastic and solved my problem with the hour . under reference number ********** 8 .

thankyou any way for taking the time to look at this.

regards

Ken