Appauling Service!!!

I cannot express my dissatisfaction whenever I have to deal with the call center consultants. For 3 weeks I had to call in to the center struggling to have my residential address corrected. I have requested my line to be migrated as I have moved. I received SMS notifications stating what was the address and then I have to every time respond NO. I was on hold for 30 min to update an address just to find again that the address was incorrect. I did phonetic spelling as simple as I could. I receive an sms stating when the technician will arrive and please respond with a yes or no if the information is correct, AGAIN, the address was assigned to a Bradford drive and the technician calling me to say that the stuff has been installed at a wrong address. This is really becoming a pain. Eventually the technician came to the correct address and was advised electrician needs to have the wiring etc done in order for them to complete the job. This has been done today 12/01/2015. I have been on the line with Telkom again requesting the technician to come out to have the voice line installed. I also spoke to a TL who was not very accommodating however suggest UPDATE THE TELKOM SYSTEMS!!