Appauling Service

I e mailed 3 times to querry an account. I called several times to querry the account. I do not get any feedback from the e mails and I am told I will be called back by Telkom to resolve my query and still nothing. Today my service is suspended.<br> It is beyond frustration. Bear in mind my closest Telkom office is 100km away in Durban<br> My e mail was as follows<br> I am frustrated at the lack of service once again from Telkom. Not that I can ask for anything more, its managed and run by a group of ******* &&&&&&heads.<br> <br> Camilla is the person I spoke to today bet 15h45 and 16hoo yesterday<br> Please explain what credit limit have I exceeded R1500 as per your sms. I received a bill of R650 end of march, it has been paid. I need to know what is the R2168 for that is currently owing.<br> <br> I took the adsl line and smart TV and my account should be no more than a R900 monthly. I received the TV last month due a delay from your side. I have been paying the monthly bill as per the statement that arrives in my post monthly. I did not receive a bill for R2168 besides your sms today.<br> <br> This is urgent, please get back to me promptly<br> Sheila Gengan<br> <br> ***