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Semira I

1 reviews | Active since Mar 2014

13 Jul 2017, 10:49

Appalling Telkom Service as always!

<p>I would never recommend taking any contract with Telkom- they have the worst service imaginable.</p> <p>I have had a Telkom mobile data contract for several years. Since moving house, I wanted home fiber and requested cancelling the contract after they installed the fiber in November 2016! They never contacted me, until I contacted them in February when they told me that they hadn't put the order through from November. So I obviously cancelled the fiber order and went with another provider. </p> <p>I asked them to cancel the mobile data contract in April. As is there inane policy I cancelled in store and not over the phone. For the past three months they have continued to charge me despite repeated calls.</p> <p>Telkom is the worst company I have ever had the displeasure to encounter</p>

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Semira I's update24 Jul 2017, 16:32
Reviewer Update

Despite my negative review on Telkom's service and there quick response on Hellopeter- they have still not phoned me with an explanation let alone an apology for their bad service. Avoid Telkom as far as possible!