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Darlene B

1 reviews | Active since Apr 2016

10 May 2016, 17:07

Appalling Telkom service

<p>I have had a problem with my ADSL connection for the past 5 months. I have been dutifully been paying for a 4mbs uncapped ADSL yet my speed is less than 2mbs. I was contacted by a Telkom representative after I wrote a review on this problem about a month ago and promised my line would be sorted out but to no avail, my line is still not sorted out. I am really appalled by the service I have received by Telkom, or lack of service rather. As I have been waiting for the past FIVE months for my Telkom line to be seen to. This is rather frustrating and quite unfair on me as the customer who has been paying for service I have not been receiving</p>

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Replies (1)
Telkom
Telkom's reply12 May 2016, 08:44
Official

Hi Darlzb

Sorry for the inconvenience caused. Our team will look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.