Appalling Services by Telkom

I have logged a fault on my Telkom ADSL line on 26th April and have called repeatedly to enquire on progress. Each time I am given another story, firstly a technician has been despatched, then it is a group problem, then they have to order cable, then they have the cable, a technician is working on the problem, the problem will be completed and repaired, technician is on site, is being attended to, blah blah blah. In the meantime I am completely cut off. I am paying another service provider for unlimited, uncapped data which I have no access to. My line is completely dead. I have spent over R249.00 already on phone data in addition to exhausing all my phone contract data. It just seems that nobody at Telkom cares.