Appalling service - Trying to subscribe to a new service

<p>I was contacted in May 2017 and told I can upgrade my current LTE service at home. The agent and I went through the whole process confirming my details and selecting the 100G service.</p> <p> </p> <p>Weeks went by and I heard nothing. When I finally got hold of an agent, the person said there is no record of this transaction. Very confused by the reply but app**** again.</p> <p>This time I was told I cannot upgrade but Telkom can provide an additional LTE service. So we went through the whole process again.</p> <p>Again I waited but nothing happened. I went to a Telkom store but they could not find the transaction. Again I app**** but online and a few days later an agent phoned and we went through the whole process. She told me 5-7 days for delivery.</p> <p>Today, 29 June I followed up only to hear the agent cannot find my approved order. She can only see an order was cancelled on the 9 June. </p> <p>Are there any competent people to assist here?</p> <p> </p> <p>Regards</p> <p>Dewalt </p>