1 reviews | Active since Sept 2016
Appalling service telkom
If I could give negative zero to zero stars I would. I did not know that one of the requirements to work at telkom customer care was rudeness and rotten attitude, clearly NOTANDO MAKHATHINI made me aware that I must've skipped a module when doing my customer care. A simple call to follow up on an oder I placed last week, which I was told that I would receive within 5 days, so today being the 6th I call to enquire about it,I'm made to hold for a while, then I'm told it takes 14 days to get to me, I then try to explain that I was not made aware of that all I was told that its 5 days, then I ask, ok then today being the 6th day I need to wait another 8, then she says no we don't count weekends,I then ask so if we don't count weekends then that 14 days could be towards month end...she keeps quiet and when I ask her why are you keeping quiet when I'm asking a question, she then retorts with the most rotten attitude, " what do you want me to say, this is telkoms way of doing things" .....great job to your recruitment team for hiring NITHANDO MAKHATHINI, worst consultant ever, stinking attitude to boost 👎🏽👎🏽👎🏽👎🏽👎🏽...5 thumbs down to you
