Appalling service from Telkom - Worst experience ever

Good day

I must say I am utterly appalled and frankly disgusted by the level of service that I have received from Telkom Mobile.

I have been waiting for feedback from Telkom Mobile about a Mobile Contract I app**** online for since January this year. I keep getting told i will get feedback. One would swear my business is an inconvenience to them. They never give feedback, the first debit has gone off my account and yet they saying its declined. I tell them i can send Proof of Payment but still get told i need to wait 24hrs. The debit went off my account 24hrs ago now i need to wait again??

Then i am the very same one who needs to call and follow up with them again. Its simple. DO you guys want my business or not?