appalling service from Telkom mobile

Ever since I took up a contract with Telkom mobile I have received nothing appalling/ inconsistent service.<br> This angers me and is forcing to cancel the contract I have with Telkom.<br> 1. Within the first month of my contract, while trying to request airtime to be loaded i was told on two occasion that I couldn't request for airtime to be loaded <br> because I hadn't paid my bill which was surprising as the time in which money was to be deducted from account hadn't reached yet though i the other times i have called in airtime was loaded with no issues.<br> 2. My phone is not working, the speaker isn't putting out any sound and charge port is loose and it's only been two months i have had the phone<br> 3. On the 5/09/2015 22:08 i called requesting for 200 minutes to be loaded on to my phone, and I was told that couldn't be done and I had to load R180 airtime and convert it to minutes myself<br> so i therefore requested for that R180 airtime to be loaded, then airtime was loaded and without making any call I dial *180# to try and convert the R180 to 200 minutes but when I did that it told I insufficient funds which was a surprise as I had bought the R180 airtime.<br> CALL ME *** ***!!!