Appalling Service From Telkom Business

<p>I reported a fault when we got back from leave to Telkom on 04/01/2017. The reference number received for this fault was 23ARI040117 basically for all our phone lines being down. I have continuosly contacted Telkom to check on the the progress and they kept telling me that it has ebbn handed over to a techician.</p> <p> </p> <p>On the 09/01/2017 I called again to check the progress but was told that the fault had been sorted out but our lines are still not working. i thyen nask for a supervisior or manager but get put on hold for almost 10 m inutes just to get told that their manager is busy on the line.4</p> <p> </p> <p>I then get another reference number 40BRI160117 and get told that an email will be sent to me to inform me that the problem will be escalated.</p> <p> </p> <p>To date i still dont have working phone lines, no emails, no technician that has been promised on nunmerous occassions. This is a big business and we have been working for the past 3 weeks with no phone lines.</p> <p> </p> <p>This is totally pathetic on Telkoms part and we are really frustrated over this issue.</p> <p>Im hoping that somebody capable can assist as i have lost all faith in dealing with Telkom.</p> <p> </p> <p>Its annoying ......</p> <p> </p> <p>Very unhappy....</p> <p> </p>