Appalling Service from Telkom...Again!!

<p>I am in need of a phone and my father has offered to add another product on his current Telkom account, which he has had for over 10 years. My husband and I have been at Telkom since wednesday to sort this out. My husband went to Telkom a month or so ago, regarding our internet but enquired about the above. We have spoken to 3 different consultants, who each tells us a different story. So last night, my husband was at Telkom after work until the branch closed to sort out the contract. The consultant you assisted advised the systems were slow, couldnt process anything but all the documents are correct and we should be able to fetch the phone today. Something told me earlier to just go and make sure at the branch, just to find out the consultant isn't working in George today and no documents has been uploaded onto their system!!</p> <p> </p> <p>I want a customer care officer to phone me in the next hour. I am done liasing with the branch at garden route mall and head office needs to give me an answer by today. The service at Telkom has shocked me! </p> <p> </p> <p>In the next hour!!!!!!</p>