APPALLING SERVICE FROM TELKOM

<p>In january my account was over-debited with an amount of R600, after i had called the callcenter numerouse times i managed to get my refund 21 day after the query was made. 4 months later which is last mont my account wasnt debited', after having called their call center numerouse times again and also their management refusing to talk to me, i am still being told that they can not process debit order from my account, that i have to wait for their collections department to process the debit and the is no one i can call to confirm when the debit will be made as they will do it at their own time.</p> <p> </p> <p>firstly no one called me or notified me that my account is owing because of an error that was initially their fault, secondly they are saying that i owe them money that i am willing to pay but no one wants to assist me in making that payment, no one cares that this hole fiasko is affecting my credit record and my life. really disgusting way to treat customers who have been loyal with you for years.</p>