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nicholas C

1 reviews | Active since Sept 2016

19 Oct 2016, 15:11

Appalling service from Telkom

<p>Regarding a line installation that was order on the 4/08/2016 - I’m not getting any joy with Telkom – I’m not sure what business ethics does Telkom follow cause I got a reply from Busi on the 30 of September claiming that my query has been escalated and my issue would be resolved shortly (with reference number is AI ********** ) and to date the 19 of October 2016 I have not received any positive outcome. “Absolute poor service Telkom – it is very disappointing “</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply20 Oct 2016, 10:05
Official

HI abnc285

We are very sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for any inconvenience.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,