Appalling service from Telkom

<p>After more than 10 years you would think that Telkom could fix my home line so that I can make calls and be heard and hear, send business emails effectively and my son do his school work online.</p> <p>The line is appalling quality and crackles and is unstable dropping continually.</p> <p>All I seem to do is speak to automated systems that do not work; get put through to surveys I do not want to do when I ask to speak to a manager and then I get cut off; deal with someone who has no regard for the history of the problem, and be faced with technicians who are only interested in logging overtime at the weekend. Truly the worst service I have experienced in a long time with no manager in sight! We wonder why the country is taking strain – well it is being led by Telkom who we all need to do a good job so that we can do ours!!</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Sarah</p>