APPALLING SERVICE FROM REPAIR SERVICES

Hi All,<br> <br> After a month of ownership my iPhone 6 gave up the ghost. i took it to the nearest Telkom mobile store to be sent in for repairs on the 11/03/2015, I was told I would receive constant feedback on progression of the repair (Ref no. TRJ000672). A full calender month after handing the phone in, I received an sms saying the find my iPhone feature has not been disabled and repair cannot be started until done so, surely the in-store clerk should check something like this? <br> <br> I took it upon myself to get in contact with Telkoms repair center but they just send you in circles, and no one has any inclination of where my phone may be. Currently they have had my phone for well over six weeks, longer than I was personally in possession of the device.<br> <br> My plea is that someone in Telkom will light appropiate fires so I can at bare minimum know where my device is, and if/when I should expect it to be returned to me.<br> <br> Kind Regards,<br> <br> Justin Hodgkinson