1 reviews | Active since Nov 2016
Appalling service by Telkom
<p>My landline had been out of order for more than 5 weeks now and Telkom has not done anything to fix it. I have even contacted the CEO and i was then promised that it would be fixed, but still nothing had been done. Why do we have to pay for a landline if this is the kind of service that we get from this *********** company? Telkom is a disgrace of a tele communications company!</p>
Hello marquise
As per our email correspondence, the fault has been caused by cable theft.
3 X 2400PR underground cables has been ****** for 110m by an unknown party. Unfortunately due to the cables having to be replaced it does take longer than a normal line fault to repair.
A copy of your post has been escalated to the manager responsible for the project for a progress update and an estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello marquise
As per our email correspondence, the fault has been caused by cable theft.
3 X 2400PR underground cables has been ****** for 110m by an unknown party. Unfortunately due to the cables having to be replaced it does take longer than a normal line fault to repair.
A copy of your post has been escalated to the manager responsible for the project for a progress update and an estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello marquise
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello marquise
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,