LB
Liz B
1 reviews | Active since Aug 2018
16 Aug 2018, 16:25
Appalling service. Avoid Telkom
What appalling service from Telkom. We filled in form for SMS roaming at Sandton weeks ago. Neither phone has been activated and we are stuck in the UK and our alarm is linked to us via sms so we won’t know if power is down . I have sent an email, tweeted them at least 10 times. Sent direct messages. No response for 3 days!!! Tried to chat online. Told they have no record then chat dropped. Don't ever use them for mobile . Simple with Vodacom. As you leave the country you just sms them to switch on sms roaming. Not weeks ahead, forms , and they still don't activate. 2 months to go and I am done with them?
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Replies (2)
Telkom's replyOfficial
21 Aug 2018, 12:53Good day LBotha****
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply21 Aug 2018, 12:53
Official
Good day LBotha****
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
LB
Liz B's updateReviewer Update
21 Aug 2018, 18:08***. And my husband’s ***
LB
Liz B's update21 Aug 2018, 18:08
Reviewer Update
***. And my husband’s ***