Appalling Service and ZERO customer value

<p>I nformed Telkom on 6 June that i was moving into a complex not far from where i was staying and asked them to move my fibre line.</p> <p>They told me it would take 7 days.</p> <p>I have been phoning and following up and getting absolutely nowhere, just wasting money n phone calls with no action or follow through, incompetetent consultants who just transfer to the nextdepartment, who then tell me i'm in the wrong department. </p> <p>I then eventually spoke to team leader in sales Ayanda who booked technician to verify my address and to come and install the line. That was on 20 June. Thereafter i got an sms to say that i had an all day appointment for the 6th of July - no one pitched or called. I then got a call from some idiiot on the friday to say "oh ya sorry we couldn't make it" then i asked for saturday to be booked and got told they don't work saturdays. </p> <p>It is the 8th of July today.</p> <p>I have paid for June in full. I have not had use of wifi for a month.</p> <p>I have been inconvenienced so much!</p> <p>I HATE telkom!</p> <p>This is **** service!</p> <p>I will NOT reccommend Telkom to anyone!</p> <p> </p>