Appalling service and incompetency

Telkom technicians were at my house to install an ADSL after a month even though I requested to have the line installed months in advance. They arrive at my house today to install the line only to be told that they had the wrong box number and would have to come back another day to install the line.<br> <br> Judging from how long it took to get them to my house, I am concerned this will take another month. I am tired of having to deal with all this incompetency and have been to the Telkom office in Claremont close to 6 times and have called at least 5 times and just want the line installed already!