Appalling service and Delivery

On 26/01/2016, placed an order for a Telkom line and ADSL access at the Telkom store in Kenilworth Centre. Told by the consultant it takes 7-10 business days and I would receive a sms before then confirming install date. 10 bus. days later, called 10210 from my mobile twice, hanging on for 15 mins each time. Consultants says install scheduled for 19/02. SMS received 15/02 confirming and requesting entire day be made available. 19/02, Nothing! Contracted technician arrives on 20/02, has a look around, a few tests and leaves saying there's a problem at the exchange, Telkom needs to sort it out, he can do it but won't get paid and Telkom will call me. 23/02, still nothing. Call technician, he says he has contacted Telkom. 23/02, again fone 10210 twice from mobile, another consultant promises to call back in 48hrs. 26/02, call again, told national call centre, can't speak to previous consultant, exchange will be sorted by Tuesday 01/03. 03/03 Still Nothing!<br> <br> For a company on a drive to increase their broadband footprint, this is disgusting. I have already spent a considerable amount of time and money on a service I still don't have or any indication of when I will!