Appalling service and bad attitude

My terrible experience with Telkom just really never stops!<br> <br> I'm at a point where i wish i just never had any form of contract with them, their service is so appalling it sickens.<br> <br> On the 24th of Dec 2015 i took my phone in for repairs and was assisted by some guy, he advised me that the phone might be gone for longer since it was festive, which i agreed to. Few minutes after i have left the store, i received an sms confirming the booking.<br> <br> I went back on the 23rd of Jan 2016 to check up on it, to my surprise, my phone wasn't fixed at all. I don't even think it left the store. I was raging with anger but i composed myself since their excuses weren't worth my time. <br> <br> I was told that the phone will be booked in and i will receive an sms confirmation, guess what...I haven't received anything and its two weeks now.<br> <br> I'm at my wits' end here and i regret the day i ever visited that store.<br> <br> For the record, this was my first and last cellphone contract with you.<br> <br> I know you won't bother to reply or even if you do, you'll try to pass the buck, AGAIN.<br> <br> ANYWAYS, WHATEVER!