Appalling Service

<p>I called on the 19th of Jan to simply request a Paid Up Letter. Today is the 8th March, and I still have not received a thing. Not a phone call advising why the delay, no courtesy call to tell me, "hi Ms. Crawford, just some feedback on ref: ********** 8, we're calling to advise that we at Telkom just don't give a damn and you will wait until we see fit to sort this out for you even though your account has been settled in full. So thanks, we will probably get back to you in another 2months"