<p>We cancelled our broadband contract with Telkom in June 2016 as we rellocated to the UK in July 2016. after numerous calls,emails, queries this has still not been resolved and we are still being debited for this every month. Its been 8 months now and it is ridiculous that we are paying for a service that we aren't even using! I can't fathom how a business can operate in this manner. I've read numerous compliants about others who have had the same problem! It seems like Telkom is in the business of *****ing money from their customers! ********* behaviour!! The last time we called we were told they Telkom have tried calling us ...on a South African mobile number..despite us telling them that the number was no longer in use and poroviding alternate contact details! I'm at my wits end! I WILL take this further! This is highly unnaceptable!</p>
Hello nicolette-john
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Noleen
Telkom Social Media Team.
Best regards,
Hello nicolette-john
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
2 weeks later and still no resolution!
what on earth do we need to do for you to cancel this contract???
2 weeks later and still no resolution!
what on earth do we need to do for you to cancel this contract???
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