Appalling Service
<p>In July I took my mobile phone (which was still under warranty) in for repairs. I was then told that I needed to pay for the repair as my phone was no longer under warranty; in order to get my phone back I sacrificed and made the payment. And sent the proof of payment through to them. Six Months later and after going back & forth between the Store, Repair Centre and the Call Centre, I still don't have my phone and I am receiving SMS's that my phone is not within warranty and I need to pay...</p>
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Telkom's replyOfficial
04 Dec 2016, 10:27Hello sammy-macingwane-mchunu
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply04 Dec 2016, 10:27
Official
Hello sammy-macingwane-mchunu
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
07 Dec 2016, 15:59Hi,
Please be advised that according to the jobcard ref you were referred to Finrite, please call them on ***.
Should you have further queries, email us on ***
Regards
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply07 Dec 2016, 15:59
Official
Hi,
Please be advised that according to the jobcard ref you were referred to Finrite, please call them on ***.
Should you have further queries, email us on ***
Regards
Joshua
Telkom Social Media Team
Best regards,