Appalling service!!!!!!!!

I subscribed for Showmax for October 2018. I have since unsubscribed bot on the Showmax website and by calling the Telkom call centre. Telkom is still charging me the Showmax premium, some months even charges me 3 times the amount for the same month!!!!

The Telkom billing process is ridiculous. Keeping deducting incorrect amounts from my account on monthly basis, Then I would be stuck on a phone call with their consultants for more than an hour every month trying to correct to the amounts!!!!!!

They then stopped their debit order from my account and subsequently suspended my account. My contract has now expired and they would not allow me to cancel the contract and keeps charging me for services that I cannot access.

I've been trying to get somebody to talk me through my statement to correct all the incorrect deductions to enable me to pay any outstanding amount that I owe them so that I can part ways with this nightmare.

Can somebody please contact me in this regard???????????????????????????????????