Appalling Service

I have been having endless problems with Telkom since the 01/02/2015, they have still neglected to resolve any of my issues. My boyfriend and I have no reception in our new house and are unable to use either of our two Telkom routers, as well as our cell phone have extremely limited reception. I reported the problem to customer services and was told that a technician would come to our house to solve the problem. I then waited two weeks for a phone call from the technician who then arranged for an appointment. He came to my house and advised me that the reception was bad due to a problem with the base station. He further stated that I need not worry because it would be fixed within 5 working days. Two and a half weeks later we received another call from a technician stating he needed to come back to our house. We set up an appointment for Monday the 23rd at 2pm and yet the guy was a no show. To date I have heard nothing from them and we still have no reception. I have also had to continue paying for the services for the past 3 months and yet have been unable to use it, which in my opinion is Telkom *****ING from their clients. I am appalled at these *******. STAY AWAY FROM TELKOM!!