Appalling Service

<p>Offensively discourteous behavior directed to customers , see the below email trail.</p> <p> </p> <p> </p> <p>From: Kwenzekile Jessica Sidu (KJ) ********** <br /> Sent: Thursday, 27 October 2016 9:46 AM<br /> To: Shorn Monnakgotla ********** /> Subject: RE: Case Number</p> <p> </p> <p>OH</p> <p><br />From: Shorn Monnakgotla ********** /> Sent: Thursday, October 27, 2016 9:43 AM<br /> To: Kwenzekile Jessica Sidu (KJ)<br /> Subject: RE: Case Number</p> <p>Good day,</p> <p> </p> <p>Thank you and in future, ensure your business writing s****s is aligned to business requirement standards.</p> <p> </p> <p>Have a word with you superiors to have a formal template when addressing customers directly via electronic media.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Shorn Monnakgotla</p> <p>Credit Control Supervisor: Persal</p> <p>Medshield Medical Scheme</p> <p> </p> <p>Tel: +27 10 ********** Fax: +27 10 ********** Email: ********** <p> </p> <p><br />This email is subject to a disclaimer which is to be found on Medshield Medical Scheme's website by clicking on this link:disclaimer. If you are unable to access the disclaimer and would prefer us to e-mail it to you, please click here.<br /> </p> <p> </p> <p>From: Kwenzekile Jessica Sidu (KJ) ********** <br /> Sent: Wednesday, 26 October 2016 6:22 PM<br /> To: Shorn Monnakgotla ********** /> Subject: Case Number</p> <p> </p> <p>Good Day</p> <p> </p> <p>Case Number: ********** 4</p> <p> </p> <p>SIM Card Query</p> <p> </p> <p>Regards</p> <p>Jessica</p> <p><br /> <br /> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br /> This e-mail is subject to the Telkom SA SOC Ltd electronic communication legal notice, <br /> available at : http://www.telkom.co.za/TelkomEMa*******Notice.PDF<br /> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~</p> <p><br /> <br /> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br /> This e-mail is subject to the Telkom SA SOC Ltd electronic communication legal notice, <br /> available at : http://www.telkom.co.za/TelkomEMa*******Notice.PDF<br /> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~</p>