Appalling service

<p>Our firm contacted Telkom on 9 September 2016 to report a fault and request a new product to be installed. We continued calling Telkom every other day thereafter to follow up on our request. Everytime they would just say that they will send a technician out to our offices. On the 4 October 2016 a technician finally came to our offices, only to tell us that he cannot assist us with our fault and new product. We waited almost a month for somebody to even come to our premises. We find this totally unacceptable and pathetic.</p>