APPALLING SERVICE

I visited Telkom Mobile Bayside on the 20th to enquire about a new contract. I stood for an hour before i could be serviced. I app**** and told the consultant that i do not want to activate my phone on the 20th as i am still obligated to Vodacom at the end of the month. I want to pay only in February. I then went to visit the store on the 30th(Friday) to enquire if it will make a difference if i fetch the phone now or come back Sunday as i will be out of town over the weekend and i specifically asked the agent to give me a pro-rate fee calculation also. Agent was confused and couldn't even workout the pro-rata fee. he just told me it will not be more that R30 because it is only one day. To my surprise when i called customer service yesterday, they told me that i will have to pay an extra R300 for the handset. Now, this information was not disclosed to me. If it was i would have come back on Monday.<br> Yesterday, the number given to me***) was disconnected with no reason. Lady at customer service was so rude she even said i can cancel the contract if i want otherwise she can't give me my old number and 2ndly she can't help me with R300 charge to be waived with an attitude