Appalling Service!!!!!!

<p>I bought a sim card for R499 @ Telkom mobile @ Midlands Mall_Pietermaritzburg. This sim card was said to give me 1Gig for 12months. It was a promotional offer. Being a student I thought to myself this is exactly what I need because I can't afford a contract and can't afford to be buying data every other day. </p> <p> </p> <p>01/02/2016 I used the sim card and the "1Gig" got finished in 2 days!!!! I called their call centre and didn't get anywhere with the consultant she didn't know the product. All she knew was that it was Limited Edition. I went to the store. Spoke to a manager who also didn't know what she was talking about. I asked for an itemised billing. I was told stories. Mind u I never download anything I merely browse through certain sites and FB.</p> <p> </p> <p>Again in March the "1Gig" got finished in 4 days. And in April and May. I'm furious because there's no way that, this sim has 1Gig in it. Its probably loaded with 200MB. Hence it lasts a few days. I'm not happy with it. I'm a student and don't have R499 to just throw away buying 1Gig which lasts two days. I went to the store they logged a case for me. Its been three weeks. No feedback. Nothing!!!!</p> <p> </p> <p>Today I called the Telkom call centre. And was told my case is with them but it hasn't been actioned. Its been three weeks and it hasn't been actioned. The consultant than promised me, a Supervisor would call me back in 5mins. This was @ 9am today. </p> <p> </p> <p>I'm not getting any help. From a store manager. From the call centre. From anymore. Its so frustrating</p>