Appalling Service

<p>In March 2016 I purchased a modem on Telkom online, and on the 12th of March my account was debited. I thouhght my modem would arrive in the next week, but nothing came. It has now been 3 months and I haven't heard anything from them. Whenever I call I get told to call 10213 or 081180, but never get helped. I'm truly disappointed as Telkom has ****** from me, and has no intention of giving me back my money or the modem.</p>