bM
belinda M
1 reviews | Active since Oct 2015
15 Oct 2015, 15:21
appalling servicc
I sent a cancellation request for the expiration of my contract on the 26 may 2015. I sent a request by email to the cancellations department and I was given a reference number. Up to date my contract has still not been cancelled. I write emails to the cancellations department and they are read but not responded to. A call centre agent confirmed with me that there has been no interactions from Telkom to contact me pertaining to the cancellation
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Telkom's replyOfficial
15 Oct 2015, 16:49Hello belinda25,
A very good day to you!
We have tried calling you on the provided mobile but no answer.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM157105.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
We have tried calling you on the provided mobile but no answer.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM157105.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply15 Oct 2015, 16:49
Official
Hello belinda25,
A very good day to you!
We have tried calling you on the provided mobile but no answer.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM157105.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
We have tried calling you on the provided mobile but no answer.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM157105.
Regards,
Joshua
Telkom Social Media Team
Best regards,