Appalling Customer Service and *****alent Activities

In 2016 I took out a new mobile contract two days later I found the phone faulty and took it back . A new phone was given back to about two weeks later however with my first bill I receive a bill of over R3000.00 I went into the store to query this and was told that over R2000 worth of airtime donations was done to people I do not know for months I have battled to get it sorted I got affadavits I have emailed called and received no response Inste4ad they kept debiting even though I advised them I will not pay until I get a resolution .

Its been a year later I havent received one phone call or one response to the email I have sent but have been handed over to an lawyers.

I find this appalling as I agreed to pay what I owe and wanted the metter investigated but nothing was done.

I would not recommend telkom to anyone and b elieve that they are incompentent and *****in g from people.