1 reviews | Active since Jun 2011

29 Nov 2016, 09:22

Appalling Customer Service

<p>I had responded to a mail from Khutso Dladla, on 17-11-2016, re cancellation of my contract due to billing related issues. To date, I have not received a response from anyone re this issue. This issue has been going on for over a month!</p>

0
Replies (2)
Telkom
Telkom's reply29 Nov 2016, 16:23
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

's update05 Dec 2016, 10:26
Reviewer Update

I received a sms stating that this issue has been resolved and closed! No one has contacted me re this! *********** as usual!!!