Appalling bunch of *********** ***** at Fault Reporting

<p>Reporte my fault on the 27th May 2016 up until time of this post telkom has only sent 2 sms and never called me back once despite the numerous calls i have made to the contact centre. Each agent lies and gives me the same story and then doesnt bother to call back or give any feedback. The 1st sms was an appoinment sms to say that they were coming to fix the fault. I took off from work on that day and waited at home the entire day and no one pitche up not even a phone call to apologise or make a new appoinment. I called them and they said call back tommorrow. I called on the next day and they made arrangements again for that day and no one pitched up. Today i called in the morning only for 3 agents to hang up on me, finally the 4th agent got a supervisor on the phone and after 30min or so of chatting providing no help she gave me an email address ********** and said email them. So many agents have **** incluing the technical staff responsible for doing the callouts and this huge company which still expects me to pay at the end of this month has no way of holding anyone accountable. I as a client have to now wait and hope for whenever they feel it suitable to fix my line. For anyone beyond the normal technical agent or call centre agent i am proceding with further action against telkom, what ever action or recourse that i can find. Its so frsutrating see companies and people get awy with so much in this country and we the people that have so little recourse at our disposal. </p> <p> </p> <p> </p>