Appalling Administration & Pathetic Service

Moved to a new place 4weeks ago and requested Telkom to come reconnect my adsl/telephone line in the new area. Instead they decided to cancel my line in totality without my knowledge. They then escalated the call and still til today I wait for all this to materialise. My patience has now worn thin, this is unacceptable and pathic from a customer view. When Telkom wants their payments they will make you run from pillar to post BUT when its time to deliver from their side there seems to be lack of care and urgency. <br> <br> Firstly, they failed yo update my details the first two times so as to know where exactly the new place is and come reconnect. <br> <br> Secondly, after changing the details they still dispatch the technician to my old address.<br> <br> Thirdly, when they finally get the right place...they bring a technician with inadequate tool to complete the job.<br> <br> Forth, they make me wait for nonsense and no pitch from technician after confirmation of new dates