Appalling

For months and months I have tried to sort out an account with them. I have 2 lines at 2 different addresses one for a client with different debit order details and one personal on my account. Telkom have over charged double billed and debited both accounts for both lines and yet no one can get this sorted out and correct the amount due and credits on the account. Accounts Dept can’t help saying sales must. Sales say they can’t I have emailed called been into the branch and yet no solution.

Just pay pay pay I am being **********

Very bad business, appallingly Service and all they ask you to rate is the poor individual on the other end of the phone who tries to help but their whole system is a mess and they can’t do anything

Again, I have just been told by sales dept they cannot help. No one can and there are no supervisors available.