1 reviews | Active since Oct 2016

07 Oct 2016, 10:08

Appalling!

<p>After complaining for the last 3 months and trying to get some one at telkom to put my no. Into a holding pool, I got abit of help from ********** and ********** and then nothing came of it. I came and complained on here 2 days ago. I got a response from Moenieb to email ********** I did that and nothing has come of it and it's been over 48 hours!. Come on man! what is going on here?!. I also want to know if I am going to be refunded for the last 3 months of paying for a bill that I gave one months notice for 3 months ago, I only kept paying because I need Internet at home for work. This is preposterous that it has been over 3 months and nothing has been done!. </p>

0
Replies (1)
Telkom
Telkom's reply07 Oct 2016, 18:32
Official

Good day.

Apologies for the delay and inconvenience caused. Please be advised that the order was completed earlier. Our billing consultants have e-mailed confirmation.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,